Workplace Culture Consulting
Let's find your both-and together,
through team and leader supports grounded in positive psychology.
You CAN have BOTH!
You can create psychological safety AND hold people accountable. You can do great work AND have energy for a fulfilling life.
You can challenge people's ideas AND build great relationships. You can be people-driven AND get things done.
It's all about the both-and!
About Both-and Consulting
Nice to meet you!
My favourite gig is...
Nice to meet you!
I'm Janice Hendrick, Founder & Chief Connection Officer at Both-and Consulting. My pronouns are she and her. I'm a workplace culture expert, a coach, a keynote speaker, a facilitator of learning and collaboration and a positive psychology nerd.
How can I help?
My favourite gig is...
Nice to meet you!
My job is to make your work better, easier and more fun through leadership coaching & development, workplace culture interventions, change & transition supports, and learning design & delivery.
My favourite gig is...
My favourite gig is...
My favourite gig is...
I also really love sharing insights from the world of positive psychology, the science of human thriving, as a keynote speaker at conferences and other events.
Empowering Your Success
People are messy, AND wonderful
Let me help you get through the tough stuff and uncover the greatness that's waiting to happen.
Call me at 519-320-0084
Book a meeting with me here
E-mail me at janice@bothandconsulting.ca
The Grounded Leadership Series
The Power of the Pause
The Power of the Pause
The Power of the Pause
Moving From Knee-Jerk Reaction to Thoughtful Response
In crisis-driven environments, leaders are often expected to respond immediately: to make decisions, manage emotions, and provide direction in moments of high pressure. But when stress is high, the brain’s threat system can take over, leading to reactive responses that may escalate tension, undermine trust, or miss critical information.
This session explores why even experienced leaders can find themselves reacting in ways they later regret - and what it takes to interrupt that pattern.
Participants learn how the brain and body respond to perceived threat, how stress narrows thinking and choice, and how to intentionally create a “pause” that allows for more thoughtful, grounded responses.
Your Attention, Please
The Power of the Pause
The Power of the Pause
Managing Energy and Focus for Healthy Leadership
In high-demand roles, attention is one of a leader’s most valuable (and most depleted) resources. Competing priorities, constant interruptions and emotional labour can quietly drain energy and focus, leaving leaders feeling scattered, reactive or chronically exhausted.
This session invites participants to step back and examine how attention and energy are currently being spent and whether that investment aligns with what matters most.
Leaders will explore the connection between attention, energy, and impact, and how these show up in everyday leadership behaviours such as meetings, decision-making, communication, and boundary-setting.
Thinking Like a Leader
The Power of the Pause
Thinking Like a Leader
Your Brain at Work
Leadership is not just about what we do. It’s about how we think, especially under pressure. In complex and emotionally charged situations, the brain relies on shortcuts that can unintentionally reinforce bias, limit curiosity or lock leaders into either/or thinking. This session helps leaders better understand how their own thinking patterns shape decisions, relationships and outcomes.
Participants will explore how mindset, curiosity and intellectual humility strengthen leadership effectiveness, particularly when navigating complexity, conflict and competing demands. The session also introduces practical tools for planning critical leadership moments, reframing challenges using solution-focused approaches, and managing tension through both-and thinking.